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The Red Level


red level

Guests desiring enhanced personal services are encouraged to discover the elevated luxury of RedLevel, our boutique hotel within a hotel concept exclusively for adults. These premium accommodations are attended to by a dedicated concierge desk and a staff of personal butlers. The RedLevel Lounge and a private pool are exclusively yours to enjoy, along with preferential reservations for dining and at YHI Spa. The RedLevel experience is apparent even in the details, like upgraded bath amenities, fresh cut flowers and in-room aromatherapy.


  • Premium guest accommodations
  • Exclusive access to The Level Lounge
  • Exclusive RedLevel pool with concierge and poolside bar
  • Media center with Internet workstations, major newspapers and table games
  • Media Library with CDs and DVDs
  • Daily breakfast buffet service, aperitifs and hors d´oeuvres
  • Personal Butler Service
  • Pillow menu and in-room aromatherapy treatments
  • Preferential reservations for restaurants, YHI Spa, activities and excursions
  • Free Wi-Fi available in rooms


red level

The universal concept of white-glove service meets the ceremonial grandeur of the red carpet in RedGlove Service, the signature of Gran Meliá. Red is also symbolic of the passion that lies at the heart of everything we do. You’ll find it everywhere – from the way we greet you to the details you might not even notice. You won't soon forget the touch of RedGlove, and you won't find it anywhere but at Gran Meliá.



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QUESTIONS? Call 1-866 43 MELIA Urbanización La Jaquita s/n Guia de Isora, Tenerife- Canary Island SPAIN 38686 Tel: (34) 922 832300
Fax: (34) 922 86 54 94 - E-mail: gran.melia.palacio.isora@solmelia.com